Please inspect merchandise upon delivery and report any damage or shortage within five days by calling the Sales Department at 1-800-333-3331.
- All items are priced FOB Milwaukee, WI or manufacturer location shipping point, at the discretion of the John M. Ellsworth Company, Inc., unless otherwise agreed to by the John M. Ellsworth Company.
- Shipping charges are extra, and will be added to invoice.
- Orders for in-stock items will normally ship the same day or next day.
- Next Day orders placed after 1pm CST cannot be shipped until the next business day.
- We strive to use UPS wherever possible to keep cost down. UPS cannot deliver to P.O. Boxes but we can offer shipments via the United States Postal Service upon request. If another type of carrier is desired, please indicate the company and an account number that we can bill for this service.
- Orders shipping to international locations (Canada, South America, etc.) cannot be made on the website at this time. If you would like to ship to an international location please call our Sales Department at 1-800-333-3331.
- Web orders that need to ship Truck/LTL/Freight will need to call to place an order if you would like to ship to Alaska, Hawaii, and Puerto Rico.
Partial Delivery: We reserve the right to make partial shipments. Invoices covering those shipments should be paid when they fall due.
Our Shipping Definitions:
- Residential or Farm Delivery Requiring a Truck with a Lift Gate* - A standard residential delivery location where a loading dock or fork lift is not available
- Residential or Farm Delivery using Customer Provided Fork Lift* - Delivery Location where a loading dock is not available, but a customer provided fork lift is available for unloading truck
- Commercial Delivery - A business delivery location (as defined by our freight carrier) with loading dock and customer provided forklift/pallet jack available for unloading truck
*Please note that Residential Delivery Fees may apply to your shipping charge